BEHIND THE BRAND
1. What is your return policy?
We accept returns within 7 days of receiving your order. Items must be unworn and in their original packaging. Please contact us to initiate a return.
2. How long does shipping take?
Shipping times vary based on your location. Generally, orders are processed within 24 hours, and delivery may take an additional 2-3 days.
3. Do you offer international shipping?
Yes, we do. Shipping costs and delivery times may vary based on the destination.
4. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes or cancellations once the order has been processed.
5. How do I care for my clothing?
Generally, hand washing in cold water and air drying is best for our products.
6. How can I contact customer service?
You can reach us at sales@jacquott.com or @jacquottclo .We aim to respond to all inquiries within 24 hours.
THANK YOU FOR YOUR TRUST